It's been a busy few weeks. Here's a roundup of everything new in ClubPal since our last update.
ClubPal Payments onboarding has begun
Onboarding for ClubPal Payments open now. Complete by 15 September 2026 to keep processing payments without interruption. Head to your admin Dashboard to start.
New Features
Swap a booking to a different session
Can't make a session you've booked? Members can now swap it to a different session instead of cancelling and rebooking, avoiding a second card payment and payment provider fee. ClubPal checks that the new session is eligible (same club, open booking window, same price or less), refunds any difference automatically, and keeps a swap history on the booking. Admins, session leaders, and coaches can also swap a booking on a member's behalf.
A new block-based page editor
Content pages have a new editor built from sections and blocks (headings, text, images, and dividers) arranged in flexible column layouts (full width, two or three equal columns, or a 30/70 split). Drag blocks to reorder them, add a banner image to any top-level page, and roll back to an earlier version at any time with version history.
Blogs
Publish a stream of dated posts (club news, match reports, a members' newsletter) separate from your static content pages. Run more than one blog, each with its own web address, and assign editors who can manage posts without needing full content-management access.
Media: photos and videos on every session
Sessions now have a Media tab where admins and coaches can share photos and videos with members. Drag and drop files straight onto the tab, browse everything in a fullscreen lightbox, and see upload progress on large files as they're chunked and uploaded reliably.
ClubPal Forms
Build your own forms and surveys directly in ClubPal, race results, member surveys, event sign-ups. Forms support required and optional fields, anonymous or logged-in responses, and optional open/close dates. Forms can also now notify a list of email addresses with the full question-and-answer summary whenever someone submits a response.
Read the full documentation → · Notification emails →
Re-enable membership auto-renewal
Members who previously turned off auto-renewal can now turn it back on themselves, from either their Account page or the public Membership page, instead of asking an admin to do it for them.
Discount codes for products and facility hire
Discount codes now apply to Store products in addition to memberships and passes, and can also be redeemed against facility hire bookings.
Improvements
Session leader and coach access
Members assigned as a session leader, or booked on as a coach, can now edit, manage bookings for, and view attendee details on the sessions they lead or coach, without needing the full Manage Sessions permission.
Stock tracking in the Store
Products with inventory tracking now reserve stock as it's added to a member's cart and show an out-of-stock state once inventory runs out, so two members can't both check out with the last unit.
Faster, clearer member import
Importing members now has a review step before anything is written, showing the number of records and columns to import so you can catch mapping mistakes before they land. Field mapping is also smarter for names, dates of birth, and membership packages.
Check-in filters
The check-in page has booking filters and a loading overlay, making it quicker to find and check in members at busy sessions.
As always, if you run into anything unexpected or have a feature request, get in touch, we'd love to hear from you.