ClubPal
AI assistant (MCP)

Ask AI about your club

Connect ChatGPT, Claude or Gemini to ClubPal and ask about members, renewals, sessions and money in plain English. The first platform for volunteer-run clubs with an official MCP server.

Your club’s data, in the conversation

Most of the questions a committee asks are simple to say and slow to answer. How many renewals are due next month? Who has stopped coming on Tuesdays? What did the summer ball actually take? Each one used to mean an export, a spreadsheet and half an evening.

ClubPal now runs an MCP server, the open standard AI assistants use to connect to other software. Add it to your assistant as a connector, sign in with your normal ClubPal login, and it can look up your members, memberships, sessions, bookings, events and payments while it answers you.

The real change is what it can join up. Your assistant already reads web pages, spreadsheets and documents. With ClubPal connected, it can put your membership records next to a league results page, a coaching rota or your club’s own style guide, and do the cross-referencing a volunteer would otherwise do by hand.

Plain-English questions
No reports to build and no filters to learn. Ask the way you would ask the membership secretary.
Read-only, as you
It uses your own permissions, checked on every question, and can never change or send anything.
The club decides
Off for every club until a System Administrator turns it on. Turning it off stops every connection at once.
AI assistant, with ClubPal connected

Pull our results from last season’s cross country league pages, match the runners to our members, add a five-year age category from their date of birth and age grade every result. Rank everyone on their best four.

  1. WebRead 5 league results pages
  2. ClubPalLooked up members: name, gender, date of birth
  3. ClubPalChecked the club’s time zone and membership year

Matched 38 of 41 runners to members. Top five on their best four age grades:

RunnerCatRacesAvg AG
Helen MarshV55581.2%
Tom OkaforV45578.9%
Priya ShahV40476.4%
Dave KnowlesV65475.8%
Amy ClarkeSW571.3%

Three names had no member match: J. Bell, S. Rowe and K. Ahmed. Want me to leave them out or add them unaged?

Simulated example. Names and figures are made up.

Last season’s results, age graded

One of the first clubs to connect did almost exactly this. The league results were on the league’s website. Dates of birth were in ClubPal. Nobody had ever joined the two, because it meant matching a hundred names by hand.

Their AI assistant read the results pages, matched each runner to a member, worked out their age on race day, added a five-year age category, age graded every run and ranked the lot. Then it laid the tables out as images the club uploaded straight onto a page of its ClubPal website.

ClubPal supplied the members. The rest was the assistant doing what it already does, with the one piece of data it never had before.

AI assistant, with ClubPal connected

Who’s going to fail to renew in October? Draft them a friendly nudge.

  1. ClubPalRenewals forecast, 1 to 31 October
  2. ClubPalListed memberships with auto-renew on and no usable card
  3. ClubPal docsRead “Membership renewals”

52 memberships expire in October. 41 are on auto-renew, and 6 of those have no working card, so they will lapse: Sarah Doyle, Mark Ellis, Chris Patel and 3 more (all Senior Annual).

Here’s a short email you could send them, asking them to update their card from their account page before 1 October…

Simulated example. Names and figures are made up.

Catch the renewals before they fail

Auto-renew only works if the card on file still does. Ask who is about to fall through, and the assistant runs the same renewals forecast the membership pages use, then lists the people behind the number.

It can read the ClubPal docs as well as your data, so the reminder it drafts explains the renewal process accurately. It does not send anything: you copy the draft into an email yourself.

AI assistant, with ClubPal connected

How many should I expect at Tuesday track, and who used to come most weeks but hasn’t been since August?

  1. ClubPalFound Tuesday’s Track session and its bookings
  2. ClubPalTurnout over the last 8 weeks
  3. ClubPalCounted attendance by member, before and since August

22 booked against a capacity of 30. It usually runs at 24 to 26 on the night (median 25), so plan for about 25.

Four people came at least twice a month from April to July and have not been since: Jo Hartley, Ben Adeyemi, Lucy Moore and Ian Grant.

Simulated example. Names and figures are made up.

Know who is coming, and who stopped

Session leaders want a number before they set up, and committees want to know who has drifted away before they are gone for good. Both are sitting in your attendance records.

The assistant looks at how the session has actually run over recent weeks, not just today’s bookings, and can compare this quarter against the last to find the regulars who have gone quiet.

If it is in ClubPal, you can ask about it

Members
Find anyone, filter by group, status or membership type, and see headline numbers like total members and auto-renew rate.
Sessions & attendance
Bookings, waiting lists, who attended and typical turnout for any session over any date range.
Money in
What you took by day, week, month or category, with fees and refunds netted off, down to individual receipts.
Money owed
Outstanding payment requests, what is overdue and which automatic card charges failed.
Events & tickets
Tickets sold and remaining per date, who has said they are going, and who has not paid yet.
Payouts
When each payout reached the club bank account, how much it was, and the reason for any that failed.
How ClubPal works
Your assistant can search the ClubPal documentation too, so it can answer “can ClubPal do this?” and walk you through the settings.
Anything it can join up
League tables, spreadsheets, rotas, style guides. Your assistant brings the rest, ClubPal brings the club.
Safe by design
Built for a committee that answers to its members
What it does

The connection belongs to one admin and acts as them. Everything it answers comes from a read-only lookup, limited to the fields ClubPal chooses to share.

Looks up members, sessions, bookings, events and payments
Uses the connecting admin’s own permissions
Checks those permissions again on every question
Reads the ClubPal docs to explain how things work
Lists every connection under Admin > Connected Apps
What it never does

There is no tool behind the connector that writes anything, so there is nothing to misfire. Ask it to cancel a session and it will tell you it cannot.

Edit a member, booking or membership
Take, refund or chase a payment
Send an email or a message
See card or bank details
Connect at all until the club turns it on
Connect in two minutes
No API keys, no developer, your normal login
1. The club turns it on

An admin with the System Administrator permission switches on Allow AI Assistant Connections? in Admin > Settings. Until then, nobody at the club can connect.

Off by default for every club
One switch stops every connection at once
Worth checking against your privacy notice first
2. Each admin connects their assistant

In your AI assistant’s settings, add a custom connector with the address https://mcp.clubpal.app/mcp. Pick your club, sign in as you normally would, check the profile it will use, and click Allow.

Works with any assistant that supports custom MCP connectors
Signs in with your existing ClubPal account
Disconnect any time from Admin > Connected Apps

The full setup guide, and every kind of question it can answer, is in the docs: Connect an AI assistant.

Questions about AI and ClubPal

What is an MCP server, and why does it matter?

MCP, the Model Context Protocol, is the open standard AI assistants use to connect to other software. ClubPal runs an MCP server, so an assistant such as ChatGPT, Claude or Gemini can look up your club’s members, memberships, sessions, bookings, events and payments while it answers you, instead of you exporting a spreadsheet and pasting it in. ClubPal is the first platform for volunteer-run clubs to offer an official one.

Which AI assistants work with ClubPal?

Any AI assistant that lets you add your own MCP connector. ClubPal uses the open MCP standard with a normal OAuth sign-in, so it is not tied to one company: ChatGPT, Claude and Gemini all support MCP, though which of their apps and plans let you add a custom connector varies. You add https://mcp.clubpal.app/mcp and sign in with your ClubPal login.

Can the assistant change anything in ClubPal?

No. The connection is read-only. It can look things up, but there is no way for it to edit a member, take or refund a payment, cancel a session or send an email. If you ask it to, it will tell you it cannot, and point you to the admin page that does.

What can it see?

Only what the admin who connected it can see. It acts as that admin, with that admin’s permissions, checked again on every question. An admin without payments access gets an assistant that cannot answer payment questions. Card details are never shared, whatever the permissions.

Where does our members’ data go?

Whatever the assistant reads is sent to the company that provides it, such as OpenAI, Anthropic or Google, and handled under your account with them. That is why AI assistant connections are off for every club until a System Administrator turns them on: it is the club’s decision, not one admin’s, and worth checking against your privacy notice first. Turning it off stops every connection straight away.

Does it cost anything?

Not from ClubPal. The connector is part of ClubPal like everything else, with no subscription and no add-on fee. You need an account with an AI assistant that lets you add custom connectors, on whichever plan you already use.

Can members or coaches use it?

Not yet. Connecting needs the Access Administration permission, the same one that opens the admin area, so it is for the committee and admins who already run the club in ClubPal.

New in ClubPal

Ask your club anything

Every ClubPal club can connect an AI assistant today, at no extra cost. Create your club free, turn on AI assistant connections, and ask your first question in minutes.

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