Tools & Admin

GDPR compliance, built in from day one

Consent management, audit logging, and a Data Processing Agreement included, helping your club meet its UK GDPR obligations without needing a data protection officer.

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GDPR & Compliance

Compliance that works for your club, not against it

Sports clubs collect a lot of personal data, member registrations, payment details, session bookings, health information, and more. GDPR requires that data to be handled carefully, with proper consent, and with members in control of their own information.

ClubPal handles all of that for you, acting as your data processor. Your club remains the data controller, responsible for what you collect and why. ClubPal gives your committee the tools to manage member data, fulfil subject access requests, and handle profile deletion, all from the admin dashboard. A full audit trail records every action across your platform, and a Data Processing Agreement is included with every account.

Consent management
Member consent is captured at registration and stored against every profile, with a clear audit trail of what was agreed and when.

Right to erasure
Admins can delete member profiles directly from the dashboard. For full data erasure requests, ClubPal support can assist and will confirm deletion in writing.

Full audit log
Six months of tamper-evident activity logging across every admin and member action, searchable and exportable for compliance reviews.

Compliant by design

Member rights, handled automatically

Member rights, supported by your admin

ClubPal gives your committee the tools to fulfil member data rights requests accurately and promptly, whether that is a subject access request, a deletion, or a correction.

Admin-generated data exports for subject access requests

Members can update or correct their own profile information

Profile deletion handled by admins from the dashboard

Manage communication preferences per channel

View and withdraw marketing consent at any time

Your club, covered from day one

Compliance is built into the platform, not a plugin or an add-on. Your committee gets the tools they need without needing to understand data protection law.

Data Processing Agreement (DPA) included

Consent captured and stored at registration

Automated suppression of opted-out members

Audit log covering all admin and member actions

Data retention controls with configurable periods

Everything included

All the compliance tools your club needs

Consent management

Granular consent is captured at registration for each communication type. Members can update preferences at any time from their account.

Data subject access

Admins can generate and export a full copy of the personal data your club holds about any member, to fulfil subject access requests quickly and accurately.

Right to erasure

Admins can delete member profiles from the dashboard. For full data erasure, contact ClubPal support, the team will handle the request and confirm deletion in writing.

Audit logging

Six months of tamper-evident activity logs covering every admin action, member change, payment, and consent event across your platform.

Communication preferences

Members control which emails they receive by type (newsletters, session reminders, payment alerts) with one-click unsubscribe on every email.

Data Processing Agreement

A DPA between your club and ClubPal is included with every account, covering how your member data is processed, stored, and protected.

Full feature breakdown

Everything in GDPR & compliance

Data subject access request

Admins can generate and export a full copy of all personal data held about any member to fulfil subject access requests

Right to rectification

Members can update and correct their profile information at any time

Right to erasure

Full account and data deletion on request, with written confirmation

Right to restrict processing

Members can withdraw consent without deleting their account

Data portability

Personal data is available in a machine-readable format on request

Consent at registration

Granular consent is captured for each communication type during sign-up

Consent audit trail

Every consent change is logged with timestamp, channel, and action taken

Per-channel preferences

Separate consent controls for newsletters, session reminders, and payment alerts

Consent withdrawal

Members can withdraw any consent at any time from their account settings

Marketing opt-in/opt-out

Separate marketing consent tracked independently from operational communications

One-click unsubscribe

Compliant unsubscribe link included in every email, processed instantly

Suppression list

Opted-out and unsubscribed addresses are automatically suppressed from all future sends

Communication audit trail

Full log of every email sent, consent change, and unsubscribe event

Soft opt-in compliance

Automated handling of soft opt-in rules for members who have purchased or enquired

Comprehensive audit log

Every admin and member action is recorded, logins, profile changes, payments, and more

Six-month retention

Audit entries are retained for six months to support compliance reviews and subject access requests

Audit log search

Search and filter the audit log by user, date range, action type, or resource

Exportable records

Audit log entries can be exported for use in compliance reports or subject access requests

Admin action tracking

All committee actions (including member edits, bulk operations, and data exports) are logged

Data Processing Agreement

A DPA covering processing, storage, and subprocessor details is included with every account

Data retention controls

Configure how long inactive member data is retained before automated anonymisation

Two-factor authentication

Members and admins can enable 2FA to protect access to personal data

Data hosted in the UK

All member data is stored in UK data centres, compliant with UK GDPR post-Brexit

Encrypted at rest and in transit

All personal data is encrypted in storage and over the wire, no exceptions

Built for UK sports clubs

Ready to make compliance effortless?

GDPR compliance is included in every ClubPal account, consent management, audit logging, member rights tools, and a Data Processing Agreement. Nothing extra to configure, nothing extra to pay.

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What clubs say

Loved by administrators, members, and coaches

“ClubPal really does work alongside clubs to add in features that help manage the club better. The system is designed by an active triathlete who understands the management issues behind running a club.”

“ClubPal was a no brainer. We now have a personalised one stop shop for all the needs of our members. Session costs can be paid online; no more hassle of collecting money manually.”

“It's the best decision we ever made. We used to have 3 or 4 different ways of doing our admin. ClubPal has rolled into one everything we could possibly need.”

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