Support that's actually supportive
Got a question, found a bug, or need help setting something up? Submit a ticket below and we'll get back to you as quickly as we can. We're a small team and we care about getting it right.
What to expect
We'll keep you in the loop
Once you've submitted a ticket, you'll receive an acknowledgement straight away. From there we'll keep you updated as we work through your request.
- We respond quicklyCritical platform issues are acknowledged within hours. General queries within one business day.
- We'll respond by emailAll responses come via email. Include your club name and email address so we can find your account.
- We stay honestIf something takes longer than expected, we'll tell you. If an issue can't be fixed straight away, we'll say so.
Need the detail?
Our support policy covers priority levels, response time commitments, business hours, and what's in and out of scope. We keep it honest and realistic, we're not Amazon, but we do care.
Read the full support policy →Not a support issue?
For general enquiries, demo requests, or feedback, use our contact page.
Go to contact →Submit a support request
Tell us what's happening and we'll get back to you as quickly as we can. All fields marked * are required.