How can we help?
Submit a support request below or browse our documentation. We respond to all requests within one business day, and critical issues within two hours.
Documentation
Getting started guide
Set up your club, invite admins, and configure your first session or membership.
Read guide →FAQs
Answers to common questions about payments, memberships, bookings, and more.
Browse FAQs →Security statement
How ClubPal protects your club and member data, including hosting and encryption details.
View statement →We’re here to help
Fill in the form and we’ll get back to you as soon as we can. For most questions that’s within one business day, and if something urgent has come up we aim to respond within two hours.
Whether it’s a quick question about memberships, a payment query, or something that needs urgent attention, just let us know and we’ll take it from there.
Read our support policy →Submit a support request
We will get back to you as soon as possible based on the priority of your issue.