ClubPal
Payments & Shop

The payment system built for sports clubs

Take membership fees, session bookings, shop orders, and facility hire online, all in one place. One flat fee, no subscription, no separate card processing charge, and the whole fee comes back to your club if you refund. Apple Pay, Google Pay, and card payments included.

Payments that just work, for every club

ClubPal Payments lets your club accept payments online without the hassle of separate merchant accounts, invoice chasing, or manual bank transfers. Everything from membership fees to session payments flows through a single dashboard, processed securely behind the scenes.

With one flat fee of 20p + 3.5% per transaction and no monthly subscription, it's free to set up and only costs your club when you take money. Other platforms advertise “zero fees” but route your payments through Stripe or Square and let their processing fees land on you separately, with ClubPal Payments, the one fee you see is the only fee you pay. It is also the only one you keep paying for: refund a member and the whole fee comes back to your club, where most platforms keep it whether the session went ahead or not. Link payments seamlessly to membership management and session bookings for a complete club commerce experience.

It is one payment system for the whole club, whatever the sport. Football, running, cycling, swimming, triathlon, netball, canoeing, martial arts, and rugby, cricket, hockey, table tennis, gymnastics, and athletics clubs all collect money the same way: members pay in pounds, funds settle into your club’s own UK bank account, and your treasurer sees every transaction in one place.

One flat fee
20p + 3.5% per transaction. No subscription, no hidden processing fees on top, ever.
Refunds cost you nothing
Refund a payment and the whole ClubPal fee comes back with it. Most platforms keep it, so a called-off session costs them nothing and costs you the fee.
Multi-session passes
Sell session bundles with automatic usage tracking and optional expiry dates for your members.
Free to set up
No monthly fee, no setup cost. You only pay when you take a payment, nothing else.
No subscription, no hidden fees
One flat fee. That's the whole story.
What you pay: 20p + 3.5%

A single, transparent fee per transaction, that's it. No monthly subscription, no setup cost, no per-member charges, and no separate card processing fee to worry about.

No monthly subscription
No setup or cancellation fees
Apple Pay and Google Pay built in
Why "zero fees" elsewhere isn't really zero

Some platforms advertise zero platform fees, but they still run your payments through Stripe or Square, and those processors' fees land on your club regardless. They also keep that money when you refund a member. ClubPal folds everything into one rate and returns the whole rate when you refund, so there's no second bill hiding behind the headline number and no cost to calling off a session.

No separate Stripe or Square fee
The whole fee returned when you refund
Fast payouts to your club bank account
Built for UK clubs
One system for everything your club charges for
Every payment in one place

Membership subscriptions, session and class bookings, multi-session passes, club shop and kit orders, facility and pitch hire, and event entries all run through the same checkout. Your treasurer reconciles one set of records instead of chasing bank transfers and cash at the door.

Membership fees and renewals
Sessions, passes, and event entries
Club shop, kit, and facility hire
Sterling in, your bank account out

Payments are taken in pounds and settle into your club's own UK bank account, not a wallet you have to withdraw from. Strong Customer Authentication is applied where the regulations require it, and card data is handled by a PCI DSS Level 1 certified processor.

GBP pricing and payouts
SCA and 3D Secure applied automatically
PCI DSS Level 1 certified processing

All the payment tools your club needs

Payment processing
ClubPal Payments with Apple Pay, Google Pay, and all major card types. Fast onboarding and instant transaction visibility in your dashboard.
Payment requests
Ask a named member, or a whole group, for a specific amount. They get an email with a Pay Now button and a notification, and you get a list of who has not paid yet.
Multi-session passes
Sell bundles of sessions with automatic usage tracking. Set an optional expiry date and let members check their remaining credits any time.
Discount codes
Create percentage or fixed-amount discount codes for promotions, early-bird offers, or member-exclusive pricing. Set usage limits and expiry dates.
Automated receipts
Instant email receipts are sent to members after every transaction, no manual follow-up and a professional experience every time.
Refund management
Process full or partial refunds directly from your admin dashboard, with the whole ClubPal fee returned to your club in proportion to the amount refunded.
Failed payment recovery
Automated retry logic and member notifications for failed payments. Reduce revenue loss without any manual chasing from your committee.

Everything in payment processing

One flat fee
20p + 3.5% per transaction, no subscription, no hidden processing fees on top
Fee returned on refunds
Refund a payment and the whole ClubPal fee comes back with it. A payment refunded in full costs your club nothing
No monthly cost
Free to set up. You only pay when you take a payment
Quick onboarding
Connect your club bank account in minutes with a guided onboarding flow, no developer needed
Apple Pay
One-tap checkout for members on Apple devices, no card details to enter, works on iPhone and Mac
Google Pay
One-tap checkout for members on Android and Chrome, fast, secure, and familiar
Credit & debit cards
All major card types accepted via secure hosted payment forms
Discount codes
Create percentage or fixed-amount codes with optional usage limits, expiry dates, and per-product restrictions
Member-only pricing
Offer reduced prices on sessions or products for active members, enforced automatically at checkout
Early-bird pricing
Set time-limited promotional pricing that reverts automatically when the deadline passes
Session pass bundles
Sell bundles of sessions (e.g. 10-session pass) at a discounted rate with automatic usage deduction
Pass expiry dates
Set optional expiry dates on passes so credits must be used within a defined period
Member pass balance
Members can view their remaining pass credits at any time from their account dashboard
PCI DSS compliance
All card data is handled by our PCI DSS Level 1 certified payment processor, ClubPal never stores raw card information
3D Secure
Strong Customer Authentication (SCA) automatically applied where required by regulation
Dispute management
View and respond to payment disputes and chargebacks from within the ClubPal dashboard
Ask for a specific amount
Away kit, a trip deposit, a tournament entry fee, a replacement membership card, anything you would otherwise chase by message
One member, several, or a group
Everyone you select gets their own separate request for the same amount. It is not split between them
Sent to the group as it stands
Choosing a group sends to whoever is in it at the moment you press send, so changing the group afterwards does not change who was asked
Email and notification
A Payment Requested email with the amount, the reason, your note, the due date and a Pay Now button, plus a bell alert and a push notification
Members cannot mute these
A member is always told when you ask them for money, and when you cancel a request. These notifications are not switchable
Optional due date
Set the date you want the money by, and anything past it is counted as overdue
Outstanding at a glance
The total outstanding, how many requests are open and how many are overdue, across the top of the list
Filter by state
Outstanding, overdue, paid, or cancelled, so chasing means working one short list rather than reading everything
Not Emailed flagged
A request sent to a member who has email switched off is marked, so you know to have a word in person
Remind and cancel
Send a reminder on an outstanding request, or withdraw it, without raising a new one
Settled automatically
Paying closes the request and clears it from the outstanding list, with no reconciliation by hand
Private to the member
A member can only ever open their own request
Automated receipts
Instant email receipts sent to members after every successful transaction
Full refund processing
Issue full refunds from the admin dashboard, funds returned to the member's original payment method
Partial refunds
Refund a specific amount rather than the full transaction total, useful for partial cancellations
Failed payment recovery
Automated retry and member notification for failed payments, reducing involuntary churn
Transaction history
Full audit trail of every payment, refund, and failed attempt across all payment sources

What the fee is in your currency

3.5% is the same wherever your club is. Only the fixed part changes, because it tracks what the card networks charge in each currency. ClubPal supports clubs in 26 countries, including the UK, Ireland and the rest of the eurozone, the United States, Canada, Australia and New Zealand. Payments are taken in your club's own currency and settle into your club's own bank account.

ClubPal transaction fee by settlement currency
Where your club isFee per transaction
United Kingdom (GBP)£0.20 + 3.5%
Ireland and the eurozone (EUR)€0.25 + 3.5%
United States (USD)US$0.30 + 3.5%
Canada (CAD)C$0.30 + 3.5%
Australia (AUD)A$0.30 + 3.5%
New Zealand (NZD)NZ$0.50 + 3.5%

There is no subscription, no setup fee and no per-member charge in any of them, and the whole fee comes back when you refund a payment.

Questions about the club payment app

Is ClubPal a club payment app?

Yes. ClubPal is a club payment app UK sports clubs use to take membership fees, session bookings, shop orders, and facility hire from one dashboard, accessible from any phone or browser rather than software installed on a treasurer's laptop.

Does ClubPal support cashless payments for clubs?

Yes. ClubPal is built as a cashless payment system for clubs: card, Apple Pay, and Google Pay all replace cash at the door or bank transfers chased by a treasurer, with everything the club takes settling into the club's own bank account.

How does club online payment work with ClubPal?

A member pays through a secure checkout linked to their membership, session, or shop order. The club online payment settles automatically with no paperwork, and the transaction appears in the dashboard immediately with an emailed receipt.

What card payment solutions does ClubPal offer clubs?

ClubPal's card payment solution for clubs covers all major card types plus Apple Pay and Google Pay, handled by a PCI DSS Level 1 certified processor for one flat fee, with no separate card processing charge added afterwards.

What is the transaction fee outside the UK?

20p + 3.5% is the fee for a club billing in pounds. The 3.5% is identical everywhere ClubPal operates. Only the fixed part changes with your club's currency: £0.20 in the UK, €0.25 in Ireland and the eurozone, US$0.30 in the United States, C$0.30 in Canada, A$0.30 in Australia, NZ$0.50 in New Zealand. There is no subscription, no setup fee and no per-member charge in any of them, and payments settle into your club's own bank account in your club's own currency.

Does a club get the transaction fee back when it issues a refund?

On ClubPal, yes. When a club refunds a payment the whole 20p + 3.5% fee is returned to the club, in proportion to the amount refunded, so a session refunded in full costs the club nothing at all. This is unusual: most club management platforms return only their own share of the fee, or nothing, because the card networks keep the cost of processing a payment whether or not it is later refunded. ClubPal absorbs that cost rather than passing it on.

Free to set up

Ready to accept payments seamlessly?

ClubPal Payments, Apple Pay and Google Pay, one flat fee, no subscription, free to set up.

Loved by administrators, members, and coaches

“ClubPal really does work alongside clubs to add in features that help manage the club better. The system is designed by an active triathlete who understands the management issues behind running a club.”

“ClubPal was a no brainer. We now have a personalised one stop shop for all the needs of our members. Session costs can be paid online; no more hassle of collecting money manually.”

“It's the best decision we ever made. We used to have 3 or 4 different ways of doing our admin. ClubPal has rolled into one everything we could possibly need.”

No subscription required

Ready to simplify your club management?

Try ClubPal free today. No card required, no time limit, no catch.

If you don't take payments
£0
forever
Free in every country ClubPal supports, in every currency.
  • All features included
  • Unlimited members
  • No card required
When you take payments
20p + 3.5%
per transaction only
UK rate. 3.5% everywhere, fixed part varies by currency, see the table.
  • One flat fee, nothing else
  • Apple Pay & Google Pay
  • No subscription, no hidden fees

Join hundreds of clubs already saving time with ClubPal

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