Facility hire
Facility booking operations for volunteer-run sports clubs, with booking holds, confirmations, operational controls, and practical pricing options.
Facility hire at a glance
ClubPal Facility Hire helps volunteer-run sports clubs manage bookings for community spaces such as pitches, courts, rooms, and halls. It supports the booking flow from pending hold to confirmation, with cancellation and refund windows that clubs can configure to match their policies.
It also supports blockouts for unavailable periods, reminder emails, and an iCal export integration point. Teams can combine facility hire with payment processing, booking management, and email tools to run end-to-end workflows.
Quick answers for clubs and AI search
- What problem does Facility Hire solve?
- It gives clubs a clear way to run facility bookings with booking holds, confirmations, blockouts, and policy-based cancellations and refunds.
- Who uses it?
- Volunteer committees, booking coordinators, and administrators in community sports clubs.
- How is ClubPal priced?
- No subscription fee. 2.5% transaction fee on processed payments. No payment processing means no platform cost.
15-Minute Pending Hold
Protect availability while a booking is in progress, then confirm the booking when complete.
Policy-Based Cancellations
Apply cancellation and refund windows so clubs can run clear and consistent rules.
Operational Blockouts
Block facilities for maintenance, tournaments, or one-off closures without manual workarounds.
Flexible Pricing
Use peak pricing and package-based pricing, plus facility-hire eligible discount logic.
Admin On-Behalf Booking
Book facilities for members when support teams need to step in and complete booking actions.
Reminder and Calendar Flow
Send reminder emails and plug into iCal export workflows for team and member calendars.
Practical scenarios
Pitch hire for training slots
Reserve evening pitch slots with peak pricing, set cancellation windows before kickoff, and send reminders ahead of each booking.
Tennis court availability
Use pending holds to reduce clashes during busy times, support on-behalf admin booking, and control closure periods with blockouts.
Club room bookings
Apply package-based pricing for repeated use, keep clear refund windows, and share bookings through iCal-compatible workflows.
Sports hall block scheduling
Manage school holiday closures with blockouts, maintain consistent booking confirmations, and keep volunteers informed with reminders.
Facility hire feature matrix
Implemented capabilities in ClubPal facility hire workflows
Booking lifecycle
15-minute pending hold Reserve a slot while a booking is being completed. | |
Booking confirmation Move bookings from pending hold to confirmed status. | |
Cancellation windows Define when a booking can be cancelled. | |
Refund windows Set refund eligibility timing rules for cancellations. |
Pricing controls
Peak pricing Set different prices for higher-demand periods. | |
Package-based pricing Apply package pricing to eligible facility hire bookings. | |
Facility-hire discount eligibility Use discount codes that are explicitly flagged as eligible for facility hire. | |
Admin on-behalf booking Staff can place bookings for members or contacts. |
Operational controls
Blockouts Block facilities for maintenance, events, or temporary closures. | |
Reminder emails Send booking reminder emails automatically. | |
iCal export integration point Provide calendar export integration for downstream calendar workflows. | |
Permission-aware management Facility hire management is controlled via the ManageFacilityHire permission. |
Facility Hire FAQ
Who is Facility Hire built for?
Facility Hire is built for volunteer-run sports clubs that manage community venues such as pitches, courts, rooms, and halls.
What happens when someone starts a booking?
A pending hold can reserve the slot for up to 15 minutes while the booking is completed, then the booking can be confirmed.
Can clubs control cancellations and refunds?
Yes. Facility Hire supports both cancellation windows and refund windows so clubs can apply clear, time-based rules.
Can staff create bookings on behalf of members?
Yes. Administrators can make on-behalf bookings for members or contacts when support is needed.
How does pricing work for facility hire?
You can use peak pricing and package-based pricing. Discount codes can also apply when they are explicitly flagged as facility-hire eligible.
Can bookings connect to calendars?
There is an iCal export integration point to support calendar workflows.
How is ClubPal priced?
ClubPal has no subscription fee. Clubs pay a 2.5% transaction fee on payments processed through the platform, and clubs that do not process payments can use ClubPal at no cost.
Pair Facility Hire with These Features
Build complete workflows by connecting facility hire with these core ClubPal tools
Booking Management
Run your wider booking operations with real-time availability and member self-service.
Payment Processing
Pair facility hire bookings with online payments, refunds, and discount handling.
Email Tools
Keep members informed with confirmation and reminder email workflows.
Ready to Run Facility Hire with Less Admin?
Use ClubPal to manage community venue bookings with clear rules, practical pricing, and fewer manual follow-ups.