Tools & Admin

GDPR-compliant email tools built for sports clubs

Automated notifications, custom templates, and member segmentation, professional communications without the complexity.

Email tools

Professional communications, without the complexity

ClubPal's email tools are built specifically for volunteer-run sports clubs, not generic marketing platforms adapted for the job. Every notification, template, and broadcast is designed around how clubs actually communicate with their members.

From automated booking confirmations and payment receipts to targeted broadcast messages and renewal reminders, your club's communication runs on autopilot, all while staying fully GDPR-compliant.

Automated notifications
Booking confirmations, payment receipts, renewal reminders, and more, sent automatically so you never have to chase.

GDPR compliance built in
Consent tracking, one-click unsubscribe, suppression lists, and a full audit trail, compliance handled for you.

Member segmentation
Target emails by membership type, status, attendance, or custom fields, send the right message to the right people.

Built-in compliance

GDPR compliance built in, not bolted on

Your compliance, covered

Every email interaction in ClubPal is built around GDPR from the ground up, not added as an afterthought.

Consent captured at registration

Per-member communication preferences

One-click unsubscribe on every email

Full audit trail of all communications

Automatic suppression list management

What's sent automatically

Once set up, ClubPal handles your club's routine communications without any manual effort from your committee.

Booking confirmations and reminders

Payment receipts and failed payment alerts

Membership welcome emails

Renewal reminders at 30, 14, 7, and 1 day

Lapse notifications for expired members

Everything included

All the email tools your club needs

Automated notifications

Booking confirmations, session reminders, payment receipts, and membership updates sent automatically, no manual effort required.

Custom templates

Create branded email templates with your club colours and logo. Use merge tags to personalise every message with member details.

Member segmentation

Filter your membership list by type, status, attendance record, or custom fields to send targeted messages that actually land.

Delivery tracking

Track open rates, click rates, bounce rates, and delivery status for every broadcast, understand what resonates with your members.

GDPR compliance

Consent management, unsubscribe handling, suppression lists, and a full communication audit trail, all managed automatically.

Broadcast messages

Send club-wide announcements or targeted broadcasts to specific segments. Schedule in advance or send immediately.

Full feature breakdown

Everything in email tools

Booking confirmations

Sent instantly to members after a session booking is confirmed

Session reminders

Automated reminder emails sent ahead of upcoming sessions

Payment receipts

Instant receipts for every successful transaction

Failed payment alerts

Automatic notification to members when a payment fails

Membership welcome

Onboarding email sent automatically when a member joins or renews

Renewal reminders

Automated reminders at 30, 14, 7, and 1 day before membership expiry

Lapse notifications

Notifies members whose membership has expired and prompts them to renew

Club-wide broadcasts

Send a message to your entire membership in a single send

Targeted broadcasts

Filter recipients by segment before sending to reach only the relevant members

Scheduled sending

Write your broadcast now and schedule it to send at the right time

Custom templates

Create reusable email templates with your club branding and content

Pre-built templates

Start from a library of professionally designed templates for common club communications

Drag-and-drop editor

Build templates visually without any HTML knowledge required

Merge tags

Personalise emails with dynamic fields like member name, membership type, and session details

Segment by membership type

Target specific membership tiers, send different messages to junior, senior, or social members

Segment by status

Filter by active, lapsed, pending, or any other membership status

Segment by attendance

Reach members based on their session attendance history

Custom field filters

Use any custom field in your membership form to build precision segments

Open rate tracking

See what percentage of recipients opened each broadcast or automated email

Click rate tracking

Track clicks on links within your emails to measure engagement

Bounce management

Invalid addresses are automatically flagged and removed from future sends

Delivery status

Monitor delivery status for individual emails and across broadcasts

Consent tracking

Member communication consent is captured at registration and stored against their profile

One-click unsubscribe

Every email includes a compliant unsubscribe link, processed instantly and automatically

Suppression list

Unsubscribed and opted-out addresses are suppressed automatically from all future sends

Audit trail

Full log of all emails sent, consent changes, and unsubscribe events for compliance reporting

Communication preferences

Members can manage which types of emails they receive from their account settings

Free with every account

Ready to improve your club communications?

GDPR-compliant, automated, and built for sports clubs. No extra charge, included in every ClubPal account.

Try ClubPal Free

What clubs say

Loved by administrators, members, and coaches

“ClubPal really does work alongside clubs to add in features that help manage the club better. The system is designed by an active triathlete who understands the management issues behind running a club.”

“ClubPal was a no brainer. We now have a personalised one stop shop for all the needs of our members. Session costs can be paid online; no more hassle of collecting money manually.”

“It's the best decision we ever made. We used to have 3 or 4 different ways of doing our admin. ClubPal has rolled into one everything we could possibly need.”

No subscription required

Ready to simplify your club management?

Try ClubPal free today. No card required, no time limit, no catch.

If you don't take payments

£0

forever

Free in every country ClubPal supports, in every currency.

All features included
Unlimited members
No card required

When you take payments

20p + 3.5%

per transaction only

UK rate. 3.5% everywhere, fixed part varies by currency, see the table.

One flat fee, nothing else
Apple Pay & Google Pay
No subscription, no hidden fees