Teamer has closed. Rebuild from what you have
Pitchero shut Teamer down with no export tool, so its member lists, fixtures and messages have gone. Most of what your club needs still exists somewhere else, though: in team group chats, managers' phones, your Stripe account and your league registrations. This is how to pull it back together.
The dates
What happens, and when
All of this comes from Pitchero's own shutdown FAQ and the closure notice now on teamer.net, rather than from anyone else's campaign page. We covered the announcement itself, and what Pitchero did and did not say, in Teamer is closing, and there is no export button.
| When | What changes |
|---|---|
| Wednesday 5 August 2026 | Pitchero emailed every Teamer organiser to confirm the closure. |
| Before the closure | New app downloads, new user registrations, new team creations and new payment provider links were switched off. |
| During September 2026 | Teamer Premium subscriptions were cancelled, so billing did not roll into October. Check your own statement rather than assuming it landed cleanly. |
| Monday 5 October 2026 | The platform closed, late that morning. teamer.net now says that "Teamer, along with all team pages, accounts and stored data, is no longer available." |
Good news first
Your payment records are not in Teamer
Teamer Payments is a Stripe integration, and the Stripe account is your club's, not Teamer's. Transactions, payouts, payer names and the records your treasurer needs for the year end all live in Stripe and were unaffected by the closure. Log in at dashboard.stripe.com with the account your club connected, and export from there.
Two things to check now. That somebody at the club can still log into that Stripe account, because it is often connected by a treasurer who has since handed over. And that any money Teamer collected before the closure has actually settled into the club's bank account. The payer list in Stripe is also one of the best places to start rebuilding your member list, below.
Pitchero's "no export tools" statement is about members and events, and it is accurate. It is not a statement about your payment history, and a lot of clubs have read it that way.
The rebuild list
Where your member list still lives
Teamer's copy has gone, but it was rarely the only one. Work down these sources one team at a time, adding anyone you have not already got, and you will usually end up with most of the club.
The CSV template has the columns already set up, including two for the Teamer team name and role so you do not lose which squad somebody was in.
1. Anything you copied out before the closure
Where to look
Spreadsheets, screenshots, or a list somebody emailed round in the last few weeks.
What to take
Start with it, even if it is partial, and add to it from the sources below.
Ask every team manager, not just the club secretary. Several of them may have made their own copy without telling anyone.
2. Team group chats
Where to look
Each team's WhatsApp or other group chat, and the parents' groups for junior sections.
What to take
Names and phone numbers from the group's participant list.
Often the most complete list a club still has. Numbers without names are common, so match them against managers' phone contacts.
3. Your Stripe account
Where to look
dashboard.stripe.com, under Customers and Payments, if your club took payments through Teamer.
What to take
Payer names and email addresses for anyone who paid subs or match fees.
For junior sections the payer is usually the parent, which is the contact you need anyway.
4. League and governing body registrations
Where to look
Wherever your players are registered to play, such as your league or national governing body's registration system, and your league's fixtures site.
What to take
Registered player names, and for juniors usually the date of birth and age group. The rest of the season's fixtures, too.
This also fills one of the gaps Teamer never held: the date of birth.
5. Email, kit orders and last season's paperwork
Where to look
Club inboxes, kit order spreadsheets, paper membership forms and presentation night lists.
What to take
Anyone missing from the lists above.
Small sources, but this is where the people who joined late and never got a Teamer invite turn up.
Worth knowing
Teamer never held half of what a club needs
Teamer was a team availability app, so it stored a name, an email, a phone number and a role. It did not hold dates of birth, emergency contacts, medical notes, addresses or consents. Most club platforms need at least some of that, and ClubPal requires a date of birth on import because age is what drives eligibility rules and age-group placement.
So there is a second job here, and it is worth doing once, properly: send your members a short form collecting the fields Teamer never had, at the same time as you tell them where the club has moved to. The template has columns for those fields sitting empty and ready. In ClubPal you would use forms for exactly this, but any form tool will do, and doing it now beats chasing the same information one parent at a time in November.
If your club is required to hold safeguarding or medical information for junior members, check whether any of it only ever lived in a Teamer message thread. That copy has now gone, so ask those families to resubmit it rather than assuming it is on file.
Questions
The Teamer shutdown, answered
When did Teamer close?
Monday 5 October 2026, late morning UK time. Pitchero confirmed the date by email to all users on Wednesday 5 August 2026. teamer.net now shows a closure notice saying "Teamer, along with all team pages, accounts and stored data, is no longer available. This was a planned closure, not an outage."
Can I still get my data out of Teamer?
No. There were never any export tools: Pitchero's shutdown FAQ said "Unfortunately, there are no export tools to make a team's events and members lists portable to a new system." Since the closure the stored data is no longer available at all. If nobody at your club copied the list out in time, rebuild it from the sources on this page.
Why is Teamer shutting down?
Pitchero said they were "unable to make the level of long-term investment required to continue operating Teamer sustainably" and are focusing on their Pitchero and PitcheroGPS platforms instead. Teamer was acquired by Pitchero in 2018.
What happened to the payments we took through Teamer?
Teamer Payments ran on Stripe, and the Stripe account belongs to your club rather than to Teamer. Your transaction history, payouts and payer records live in that Stripe account and were not affected by the closure. Log in at dashboard.stripe.com with the account your club connected and export what you need from there.
Does the Teamer app still work?
No. The closure notice says Teamer accounts are no longer available, and the app relied on the same accounts. Players and parents opening it will find nothing there, so tell them where your club has moved to.
What about our Teamer Premium subscription?
Pitchero said all Teamer Premium subscriptions would be cancelled during September 2026 to prevent billing continuing into October. Check your bank or card statement for October to confirm nothing was charged.
Does the club have a data protection obligation here?
Quite possibly, yes. Your club, not Teamer, is the data controller for your members' personal data, and that duty does not end because a supplier switches off. If records you are required to keep, for membership, safeguarding or an insurance requirement, only existed in Teamer, rebuild what you can from other sources and ask members to resubmit anything you cannot recover, such as consents.
Do we have to move to Pitchero?
No. Teamer's closure notice points users to Pitchero, and Pitchero offered Teamer users a discount code to move across, which is a reasonable offer, but it is not a requirement and your data did not carry across to Pitchero either. Worth knowing before you decide: Pitchero list the sports they directly support as football, rugby union, rugby league, cricket, hockey, netball and basketball. If your club plays something else, check it covers you properly before committing.
If you are still choosing
Where ClubPal fits, and where it does not
ClubPal is a club platform rather than a team availability app. If all your club ever wanted was the Saturday question, something lighter may genuinely suit you better, and the Teamer comparison page says so plainly. If you are weighing up the Pitchero migration offer, we have costed that one out too: ClubPal compared with Pitchero, including the club size at which Pitchero is the cheaper option. If you are running membership, subs, sessions, kit and a website across several teams, that is what ClubPal is for.
It is free to set up and free to run. The only charge is 20p + 3.5% per transaction€0.25 + 3.5% per transactionUS$0.30 + 3.5% per transactionC$0.30 + 3.5% per transactionA$0.30 + 3.5% per transactionNZ$0.50 + 3.5% per transaction on money your club actually collects, and nothing at all in a month where it collects none, so there is no cost to rebuilding your teams now and taking your time over the decision. Send us the spreadsheet you pulled together and we will map the columns and clean it with you.
Running several teams on Teamer? Then this is a club decision rather than a team one, and the awkward part is that each manager is picking their own replacement right now. That problem, and how a committee gets ahead of it, is set out in eight teams, eight apps, one club.
Sources for everything on this page: Pitchero's Teamer Shutdown FAQs, checked on 28 August 2026, and the closure notice on teamer.net, checked on 5 October 2026. If Pitchero publish anything that changes the picture, this page gets updated rather than left standing.