Insights & Data

Data your committee actually understands

Track attendance, revenue, and membership trends in real-time. Export any report with a click, no spreadsheets required.

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Reporting & analytics

Insights that drive better decisions

ClubPal brings your club's data together in one place, attendance records, membership growth, revenue trends, and shop performance. Every report is available in real-time, exportable to CSV or Excel, and built for committee meetings, not data scientists.

Whether you're tracking session utilisation, identifying members at risk of churning, or preparing your annual accounts, ClubPal's reporting tools give you the answers without hours of manual spreadsheet work.

Real-time dashboards
Key metrics on attendance, revenue, and membership, always up to date, always at a glance.

Membership insights
Track member growth, churn rates, package distribution, and renewal patterns over any date range.

Exportable reports
Export any report to CSV, Excel, or PDF. Schedule exports automatically for your committee.

Know your numbers

From session attendance to full financial reporting

Session & attendance analytics

See exactly which sessions are popular, which are undersubscribed, and how attendance trends over time. Identify your best-performing coaches, peak booking times, and cancellation patterns.

Attendance vs capacity for every session

Booking patterns and cancellation rates

Waitlist conversion and engagement metrics

Financial reporting at a glance

Track revenue from memberships, sessions, the club shop, and facility hire, broken down by source, time period, or payment method. Spot trends, reconcile accounts, and plan ahead with confidence.

Revenue by source: memberships, sessions, shop

Discount code effectiveness and usage

Outstanding payments and refund tracking

Everything included

All the reporting tools your club needs

Session analytics

Track attendance, utilisation, booking patterns, and cancellation rates across all your sessions.

Membership reports

Monitor member growth, status breakdown, package distribution, retention rates, and churn analysis.

Financial reporting

Revenue tracking, payment analysis, discount effectiveness, refunds, and outstanding payment reports.

Shop analytics

Product performance, inventory levels, order analytics, and revenue by category for your club shop.

Email performance

Delivery rates, open rates, click-through rates, bounce analysis, and unsubscribe tracking.

Data export

Export to CSV, Excel, or PDF. Set custom date ranges and schedule automated exports for your committee.

Full feature breakdown

Everything in reporting & analytics

Attendance tracking

Track who attended each session and compare against bookings

Session utilisation

See capacity % for every session over any time period

Booking patterns

Understand when members book and how far in advance

Cancellation rates

Track cancellations by session, member, and reason

Waitlist analytics

Measure waitlist demand and conversion rates

Member growth

Track new members over any date range

Status breakdown

See active, expired, cancelled, and pending members at a glance

Package distribution

Understand which packages are most popular

Retention rates

Measure how many members renew their membership

Renewal tracking

Track upcoming renewals and at-risk members

Churn analysis

Understand when and why members leave

Revenue tracking

Total revenue from all sources over any period

Payment analysis

Break down payments by type, method, and date

Discount code effectiveness

See which codes are used, by whom, and the impact on revenue

Refund tracking

Track all refunds by session, member, and amount

Outstanding payments

Identify unpaid invoices and overdue members

Product performance

See which products sell and which don't

Inventory levels

Track stock levels and low-stock alerts

Order analytics

Order volume, average order value, and trends

Revenue by category

Break down shop revenue by product category

Delivery rates

Track how many emails are successfully delivered

Open rates

See what percentage of recipients open your emails

Click-through rates

Measure engagement with links in your emails

Bounce analysis

Identify invalid or problematic email addresses

Unsubscribe tracking

Monitor unsubscribes by campaign and list

CSV export

Export any report to CSV for analysis in Excel or Sheets

Excel export

Download formatted Excel files ready for committee review

PDF reports

Generate printable PDF reports for meetings

Custom date ranges

Filter any report to any date range

Scheduled exports

Automate regular report delivery to your committee

Key performance indicators

At-a-glance KPIs on the main dashboard

Member satisfaction

Aggregate ratings and feedback from session notes

Quick statistics

Instant view of total members, sessions, and revenue

Trend indicators

Week-on-week and month-on-month trend arrows

Insights included

Ready to make data-driven decisions?

Real-time dashboards, exportable reports, and full financial tracking, all included.

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What clubs say

Loved by administrators, members, and coaches

“ClubPal really does work alongside clubs to add in features that help manage the club better. The system is designed by an active triathlete who understands the management issues behind running a club.”

“ClubPal was a no brainer. We now have a personalised one stop shop for all the needs of our members. Session costs can be paid online; no more hassle of collecting money manually.”

“It's the best decision we ever made. We used to have 3 or 4 different ways of doing our admin. ClubPal has rolled into one everything we could possibly need.”

Read all customer stories

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If you don't take payments

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forever

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All features included
Unlimited members
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20p + 3.5%

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UK rate. 3.5% everywhere, fixed part varies by currency, see the table.

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