Pass management

Flexible multi-session passes with custom types, expiration control, real-time usage tracking, and automatic redemption when members book sessions.

Flexible pass system for sports clubs

Offer multi-session passes that provide better value for regular attendees. Create custom pass types like 5-class passes, 10-class passes, or monthly unlimited passes, each with flexible pricing and expiration options.

Passes automatically integrate with session booking, redeeming sessions as members book. Track usage in real-time, set purchase-based or fixed expiration dates, and offer member-exclusive passes. With comprehensive pass analytics, you can monitor sales and usage patterns to optimize your pass offerings.

Custom Pass Types

Create unlimited pass types with custom session counts, pricing, and descriptions tailored to your club.

Expiration Control

Set purchase-based expiration (30 days from purchase) or fixed dates for all passes of a type.

Real-Time Tracking

Track remaining sessions in real-time as members book, with complete usage history and alerts.

Flexible Pricing

Set bulk purchase discounts, member-exclusive pricing, and promotional offers for passes.

Automatic Redemption

Passes automatically redeem when members book applicable sessions, with configurable session applicability.

Bulk Administration

Assign passes to multiple members at once, process refunds, and manage transfers between members.

Complete Pass Management Solution

For Members

  • Purchase passes online with secure payment
  • View active passes and remaining sessions
  • Automatic pass redemption when booking
  • Expiration reminders and usage alerts
  • Complete usage history and tracking

For Administrators

  • Create unlimited custom pass types
  • Bulk assign passes to multiple members
  • Configure session applicability settings
  • Manual redemption and adjustment capabilities
  • Monitor pass sales and usage analytics
  • Process refunds for unused sessions
  • Suspend passes for medical or other reasons

Complete pass management feature matrix

All pass management capabilities available in ClubPal

Pass types & creation

Custom pass types

Create unlimited pass types (5-class, 10-class, monthly, etc.)

Session count configuration

Set the number of sessions included in each pass type

Pass descriptions

Add detailed descriptions and terms for each pass type

Pass pricing

Set discounted pricing for bulk session purchases

Purchase restrictions

Limit passes to members-only or require specific membership types

Expiration & validity

Purchase-based expiration

Set expiration based on days from purchase (e.g., 30 days from purchase)

Fixed date expiration

Set fixed expiration dates for all passes of a type

Flexible validity periods

Configure custom validity windows for different pass types

Expiration notifications

Automated reminders before pass expiration

Grace periods

Optional grace periods after expiration

Usage tracking

Real-time usage tracking

Track remaining sessions in real-time as members book

Usage history

Complete history of when and where sessions were used

Member pass dashboard

Members can view their active passes and remaining sessions

Usage alerts

Notify members when passes are running low

Pass analytics

Track pass usage patterns and popularity

Session integration

Automatic redemption

Passes automatically redeem when members book applicable sessions

Session applicability

Configure which sessions passes can be used for

Priority booking

Pass holders can receive booking priority if configured

Manual redemption

Administrators can manually redeem pass sessions

Pricing & discounts

Bulk purchase discounts

Automatically discount per-session cost for multi-session passes

Discount code compatibility

Apply discount codes to pass purchases

Member-exclusive pricing

Different pricing for members vs non-members

Promotional passes

Create time-limited promotional pass offers

Administration

Bulk pass assignment

Assign passes to multiple members at once

Pass transfers

Transfer passes between members if configured

Refund management

Process refunds for unused pass sessions

Pass suspension

Temporarily suspend passes for medical or other reasons

Pass reports

Comprehensive reports on pass sales, usage, and effectiveness

Ready to Offer Flexible Session Passes?

Experience comprehensive pass management with ClubPal's flexible and powerful pass system.