Sessions Overview
Find out what sessions are and how you can use them.
Cancelling a Session
Sessions can be cancelled from the session details page by users in the Administrator
or Coach
roles.
For a recurring session you can choose to cancel a specific instance of the session. To cancel a session, visit the session details page then click the
ellipses to show the menu and select Cancel
. For recurring sessions, edit the session and change the session end date to the desired date to end the series.
When cancelling a session, all members booked on to the session will be emailed informing them the session has been cancelled.
Paying For Sessions
If you want to take payments for sessions on the ClubPal platform, you will need to connect your account to a payment platform. For more information about payments and a
list of supported payment platforms, please refer to the Payments Documentation. If you have not connected a payment account, the only payment option available will be "Payment in person".
ClubPal currently supports paying for sessions with either a credit or debit card at the time of booking, or with a pre-purchased Pass. For more information about Passes, please see the Passes Documentation