# Cancelling sessions

> Cancel a session or a single occurrence, see who is allowed to, and understand what happens to bookings and refunds.

Canonical: https://www.clubpal.app/docs/sessions/cancelling-sessions
Section: Sessions

Cancelling a session in ClubPal is straightforward, but the options you see may depend on your role and the type of session.

## Who Can Cancel Sessions?

You can cancel sessions if you have one of these permissions:
- **Administrator**
- **Manage Sessions**
- **Coach**

## How to Cancel a Session

1. **Go to the session details page** for the session you want to cancel.
2. Click the **ellipses (⋯) menu** in the top right.
3. Select **Cancel** from the menu.
4. If it's a recurring session, you'll be asked if you want to cancel:
   - Just **one occurrence** (e.g. a single date)
   - A **date range** (multiple future dates)
   - The **entire series** (all future sessions)
5. For recurring sessions, you can also edit the session and change the end date to stop future occurrences.

## What Happens When You Cancel?

- **Refunds**: If the session is paid, you can choose to issue refunds to attendees. Tick the "Issue Refunds" option if you want refunds to be processed automatically.
- **Email Notification**: You can choose to send a cancellation email to all attendees. Tick the "Send Email" option to notify everyone. If you select this, a message box will appear so you can add a custom message (e.g. a reason for cancellation).
- **Cancellation Message**: Add a custom message explaining the reason for cancellation. This message will be included in the email if you choose to send one.

## Example Cancellation Screen

![Cancellation Dialog](https://www.clubpal.app/img/docs/cancel-session.png)

## Frequently Asked Questions

**Q: Can I undo a cancellation?**  
A: No, cancelling a session cannot be undone. Please double-check before confirming.

**Q: Will attendees be notified?**  
A: Yes, if you select the option to send an email, all attendees will receive a cancellation notice. You can include a custom message in the email.

**Q: What if I only want to cancel one date in a recurring session?**  
A: You can cancel a single instance from the session details page, or select a date range or the entire series when cancelling recurring sessions.

**Q: How do I add a reason for cancellation?**  
A: Enter your message in the cancellation form. This will be included in the email notification if you choose to send one.

**Q: What happens if I don't select 'Send Email'?**  
A: Attendees will not receive a cancellation email, but the session will still be cancelled in the system.