# Refunds

> Issue a full or partial refund from the Payments dashboard. The whole transaction fee is returned to your club in proportion to the amount refunded.

Canonical: https://www.clubpal.app/docs/payments/refunds
Section: Payments

You can make a full or partial refund from the Payments dashboard. When a payment is refunded, the whole transaction fee is returned to your club in proportion to the amount refunded.

For example, if a full refund is made, the entire fee is returned. If only 50% of the original payment is refunded, 50% of the fee is returned.

> **Note: The whole fee, not part of it**
>
> Most platforms return only their own share of the fee, and many return nothing at all, because the card networks keep the cost of processing a payment whether or not it is later refunded. ClubPal absorbs that cost rather than passing it on, so refunding a payment in full leaves your club no worse off than if the payment had never been taken.

## Refunding a Payment

Navigate to the payment dashboard at **Admin > Payments > Dashboard**. For the payment you want to refund, you will find the **Issue Refund** option.

![Refund menu](https://www.clubpal.app/img/docs/refund-menu.png)

You will then see a dialog where you can enter the amount to refund. It will default to the maximum amount you can refund. You also have the option to add a description or reason for the refund for your records.

![Refund dialog](https://www.clubpal.app/img/docs/refund-dialog.png)

> **Note: Partial Refunds**
>
> If a partial refund was previously issued, the maximum amount you can refund will be up to the balance remaining of the initial payment.

## Cancelled Sessions

When cancelling a session which has a fee, you can opt to issue refunds during the cancellation process. For more details, see the [Cancelling Sessions](https://www.clubpal.app/docs/sessions/cancelling-sessions) section.